Terms

1. General Information

This website, Art Hametaj, is operated by Silvia Hametaj, an independent artist selling original artworks.
By using this website, you agree to these Terms & Conditions.


2. Products

All artworks sold on this website are original and handmade.
Slight variations in color, texture, or appearance may occur due to the handmade nature of the work and screen differences.


3. Orders

By placing an order, you agree that:

  • All information provided is accurate
  • Orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel any order if necessary
  • An order is confirmed only after payment is received

4. Pricing & Payment

All prices are displayed on the website.
Payment must be completed through the available payment methods before order processing.


5. Shipping

We ship artworks to the address provided by the customer.
Delivery times may vary depending on location and shipping provider.

We are not responsible for delays caused by shipping companies, customs, or external factors.


6. Returns & Refunds

Because artworks are unique items:

  • Returns are accepted only if the artwork arrives damaged
  • Customers must contact us within a reasonable time after delivery
  • Proof of damage (photos) may be required
  • Refunds or replacements will be handled on a case-by-case basis

7. Intellectual Property

All artworks, images, and content on this website belong to Art Hametaj.
They may not be copied, reproduced, or used without permission.


8. User Responsibilities

Users agree not to misuse the website, attempt fraud, or engage in any illegal activity.


9. Limitation of Liability

We are not responsible for any indirect damages, delays, or losses caused by the use of this website or shipping services.


10. Privacy

Your personal data is handled according to our Privacy Policy, https://arthametaj.com/?page_id=1041.


11. Changes to Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page.


12. Contact

For any questions, contact us at:
📧 [email protected]